Shipping Policy

We currently ship within the United States and Canada. We're working on expanding — if you're outside these regions and want Phreshie, email us at info@phreshie.com and we'll keep you posted.

First-edition orders are a pre-order for the very first Phreshie production run and ship within 60–90 daysof purchase. This is a good-faith estimate; we'll email you with progress and tracking the moment your order is on its way.

For in-stock items, orders are typically processed within 1–3 business days. Once shipped, delivery generally takes 3–7 business days depending on your location and the carrier. You'll receive a tracking link by email as soon as your order ships.

Any shipping charges are calculated and displayed at checkout before you pay. The price you see is the price you pay — no surprise fees.

When your order ships, we'll send a confirmation email with a tracking number. If you haven't received tracking within the expected window, check your spam folder and then reach out to us.

Please double-check your shipping address at checkout. We aren't able to reroute a package once it's shipped. If a package is returned to us due to an incorrect address or a failed delivery, we'll contact you to arrange re-shipment, which may incur an additional shipping charge.

Risk of loss passes to you once the carrier takes possession of your package. If tracking shows a package was lost in transit, contact us and we'll work with the carrier to make it right.